FAQ
Frequently Asked Questions
Below you'll find answers to the questions we're asked most often. If you're looking for something specific, start with the relevant category.
FAQ Categories
- 01. General Knowledge Knowledge
- 02. Movement & Technology Knowledge
- 03. Appearance & Details Knowledge
- 04. Usage & Maintenance Knowledge
- 05. Orders, Shipping & Warranty Service
Popular Questions
General Knowledge
What does "1:1 clone watch" actually mean?
It refers to a high-grade replica built to match the original as closely as possible in size, structure, movement and on-wrist feel — not just looks.
Learn more →Movement & Technology
Do all chronograph functions work?
This depends on the movement inside the watch. Some models support full chronograph use, while others focus mainly on visual accuracy.
Learn more →Usage & Maintenance
Can the watches handle water?
They're fine for everyday situations like hand washing or light rain, but swimming or hot showers are not recommended. Impurities in swimming pools or seawater may cause oxidation of the electroplated layer. And hot water steam enters the watch through the buttons more easily than cold water.
Learn more →Orders & Shipping
Will I get a tracking number?
Yes. Once your order is shipped, tracking details are usually sent by email within 1–3 business days. We will track your package throughout the entire process and remind you of the estimated delivery time.
Learn more →